Whether it is a usage question, a purchase enquiry or a partnership, you can reach us through the channels below. Contact details on this demo page are illustrative.
Technical support
Search the documentation and troubleshooting pages first; if the issue remains, file a ticket or contact online support, including version and device details for a faster answer.
- Search documentation and troubleshooting first
- Include version and system details in tickets
- Online support during working days
- Mark urgent incidents with priority
Business enquiries
For enterprise purchase, custom solutions or channel partnerships, contact the business team with your fleet size and scenario for a quick assessment.
- Enterprise purchase and solution consulting
- Share fleet size and scenario
- Request demos and trials
- Channel and ecosystem partnerships
Other channels
Report security vulnerabilities through the dedicated channel; press and content enquiries go to the official mailbox and are answered within a few working days.
- Dedicated channel for security reports
- Press and partnership mailbox
- Official social accounts
- Replies within a few working days
FAQ
How soon will I get a reply?
Tickets are usually answered within one working day, urgent incidents first; holidays may add delay.
How do I suggest a feature?
Send it through support or the mailbox; describing your scenario and expected outcome makes it much more likely to be picked up.